All Systems Operational

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Uptime over the past 90 days. View historical uptime.
US (USA) - Infrasys Operational
Infrasys Cloud HQ Admin/Backend Service Operational
Infrasys Cloud HQ Operations Report Service Operational
Infrasys Cloud HQ TMS Service Operational
Infrasys Cloud Public API Service Operational
Infrasys Cloud HQ Messaging Hub Operational
Infrasys Cloud HQ Data Publishing Service Operational
Infrasys Cloud HQ Data Upload & Consolidation Service Operational
Infrasys Cloud HQ Push Upgrade Service Operational
Infrasys Cloud Enterprise Reporting Service Operational
EU (Europe) - Infrasys Operational
Infrasys Cloud HQ Admin/Backend Service Operational
Infrasys Cloud HQ Operations Report Service Operational
Infrasys Cloud HQ TMS Service Operational
Infrasys Cloud Public API Service Operational
Infrasys Cloud HQ Messaging Hub Operational
Infrasys Cloud HQ Data Publishing Service Operational
Infrasys Cloud HQ Data Upload & Consolidation Service Operational
Infrasys Cloud HQ Push Upgrade Service Operational
Infrasys Cloud Enterprise Reporting Service Operational
CN (China) - Infrasys Operational
Infrasys Cloud HQ Admin/Backend Service Operational
Infrasys Cloud HQ Operations Report Service Operational
Infrasys Cloud HQ TMS Service Operational
Infrasys Cloud Public API Service Operational
Infrasys Cloud HQ Messaging Hub Operational
Infrasys Cloud HQ Data Publishing Service Operational
Infrasys Cloud HQ Data Upload & Consolidation Service Operational
Infrasys Cloud HQ Push Upgrade Service Operational
Infrasys Cloud Enterprise Reporting Service Operational
US (USA) - Shiji Data Exchange Operational
Shiji Data Exchange - USA Admin Service Operational
Shiji Data Exchange - USA File Service Operational
EU (Europe) - Shiji Data Exchange Operational
Shiji Data Exchange - EU Admin Service Operational
Shiji Data Exchange - EU File Service Operational
US (USA) - Loyalty Gateway Service Operational
CN (China) - Loyalty Gateway Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 20, 2026

No incidents reported today.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

Release status - Scheduled
Completed - The scheduled maintenance has been completed.
Oct 12, 17:00 HKT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 10:00 HKT
Scheduled - On October 12, 2026, we will be releasing the monthly version update of Infrasys Cloud.
All environments will be updated to the new version and no operational impact is expected.
The new version will be v1.2.115.0.
The upgrade will be occurring between 10:00am and 5:00pm Hong Kong Time (GMT +8)

Approximate time by environment:
- EU 11:30 am HKT
- US 3:30 pm HKT
- CN 4:00 pm HKT

Thank you.

Sincerely,
Infrasys Cloud Support
Sep 28, 16:34 HKT

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

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